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You Need a Leadership Coach
Andy Stanley
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Scott Ward was and still
is the most fearless individual I know. After an exhilarating day at an
amusement park on a 1972 outing, Scott, my other youth group buddies and I
headed for the pool. While the rest of us were content to get in the water,
Scott decided he would master the one-and-a-half with a twist dive.
His first attempts were
dismal. A cry arose from the seven of us when Scott did a face plant. As he made
his way back to the diving board, I suggested that he tuck a little tighter and
release a little sooner. He did. And as a result, he almost escaped without
pain. This went on for an hour: Scott sacrificing his body and me making
suggestions. Before long, Scott has just about mastered a one-and-a-half with a
twist.
As he approached the board
for the last time, our youth director said, “Andy, I didn’t know you were a
diver.” I assured her that I wasn’t. Scott stopped halfway up the ladder and
gave me a perplexed look. “You mean you can’t do this yourself?” I just shook my
head and laughed. “Are you kidding? I wouldn’t even try.” At that point, Scott
decided to forgo his last attempt, pick me up, and throw me into the pool.
I took away two lessons
from my first experience as a coach:
1. I can go farther and
faster with someone coaching me than I can on my own.
2. An effective coach
does not need to possess more skills than the person he is coaching.
It is impossible to
maximize your potential in any area without coaching. You may be good. You may
be even better than everyone else, but without outside input you will never be
as good as you could be. To be the best next generation leader you can be, you
must enlist the help of others. Self-evaluation is helpful, but evaluation from
someone else is essential.
You need a leadership
coach.
The “Teachability /
Coachability” Connection
In the world of athletics,
nobody performs his way out of needing a coach. In the world of leadership,
however, we operate under the misguided assumption that because we are leaders,
we don’t need to be led. Once we are recognized for our ability to “perform,” we
think we don’t need outside input in order to enhance our performance.
Consequently, we measure our leadership against what others are doing rather
than against our God-given potential. And in the end, we never become all we
could have been.
Great leaders are great
learners. But learning assumes an attitude of submission. And submission isn’t
something all leaders are comfortable with. Submission is what others, those
people who need to be led, do. Our strengths can easily become our weaknesses.
And so it is with a leader’s attitude toward submission. This is especially true
in the early years of a next generation leader’s life—those years when we are
sure we already know everything and all we need is an opportunity to prove it.
If you are not teachable,
you are not coachable.
I have always been fascinated by the fact that Solomon, the wisest man who ever
lived, wrote so much about seeking wise counsel. He had more to say about the
importance of wise counsel than all the other biblical writers combined. Think
about it: Why would the man who needed it least recommend it most?
Simple. He was the wisest
man in the world. And wisdom seeks counsel. The wise man knows his limitations.
It is the fool who believes he has none. Here are a few of Solomon’s thoughts on
seeking counsel:
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Let the wise listen and
add to their learning, and let the discerning get guidance (Prov. 1:5).
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The way of a fool seems
right to him, but a wise man listens to advice (Prov. 12:15).
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Plans fail for lack of
counsel, but with many advisers they succeed (Prov. 15:22).
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Listen to advice and
accept instruction, and in the end you will be wise (Prov. 19:20).
The King Who Wouldn’t
Listen
The value of surrounding
oneself with wise counselors was something Solomon was able to pass along to his
son, Reheboam. The value of listening to their counsel, however, was not.
Rehoboam’s unwillingness to heed the advice of those who were older and wiser
cost him dearly.
Following the death of
King Solomon, the people of Israel gathered to crown his son, Rehoboam, king.
Before the coronation, however, the people made a simple request of the young
heir: “Your father made our yoke hard; now therefore lighten the hard service of
your father and his heavy yoke which he put on us, and we will serve you” (1
Kings 12:4).
Reheboam answered wisely:
Then he said to them,
“Depart for three days, then return to me.” So the people departed. King
Rehoboam consulted with the elders who had served his father Solomon while he
was still alive, saying, “How do you counsel me to answer this people?” (1 Kings
12:5-6)
So far so good. Rehoboam
gave himself some time and he invited others into the decision-making process.
His daddy taught him well.
And notice who his coaches
were: “the elders who had served his father.” Again, good decision. These older,
experienced men advised Rehoboam to lighten the people’s load, to speak good
words to them, and secure their loyalty. They knew that great leaders are great
servants.
But Rehoboam was unwilling
to listen. He was not interested in serving anyone. Such advice must have
sounded like the babbling of old men whose day had come and gone. Besides, what
had they ever led? Whom had they ever ruled?
“Next generation leaders”
must realize that it is not the accomplishments of a coach that make him a
valuable ally. Most of the time it is not even what a coach knows that makes him
valuable. It is what he sees that counts.
Rehoboam then did the
following:
But he forsook the counsel
of the elders which they had given him, and consulted with the young men who
grew up with him and served him. So he said to them, “What counsel do you give
that we may answer this people who have spoken to me, saying, ‘Lighten the yoke
which your father put on us’?”
The young men who grew up
with him spoke to him, saying, “Thus you shall say to this people … ‘My little
finger is thicker than my father’s loins! Whereas my father loaded you with a
heavy yoke, I will add to your yoke; my father disciplined you with whips, but I
will discipline you with scorpions.’” (1 Kings 12:8-11)
Rehoboam’s friends had no
more wisdom or perspective than he did. They told him what he wanted to hear.
They were blinded by the prospects of being close to the man in power.
Three days later when the
people reconvened, Rehoboam said he would lead in such a way as to make them
long for the days of his father. Upon hearing the king’s leadership strategy,
ten of the twelve tribes of Israel decided not to follow:
When all Israel saw that the king
did not listen to them, the people answered the king, saying, “What portion do
we have in David? We have no inheritance in the son of Jesse; to your tents, O
Israel! Now look after your own house, David!” So Israel departed to their
tents. (1 Kings
12:16)
The young king wasn’t
mature enough to understand that every follower is a volunteer. Abuse your
position as a leader and you will lose those you lead. You might be able to
force them into submission, but you can’t force them to become loyal followers.
Rehoboam assumed something that many a leader has wrongly assumed—he thought his
position alone would ensure the loyalty of the people.
How to Find a Coach
I have more in common with
Rehoboam than I would like to admit. Chances are, you do too. When I make up my
mind about something, I don’t really want anyone telling me it is not a good
idea. Every leader I know leans in that direction. So God, in his wisdom, has
placed men and women around us with the experience and discernment we often
lack. If we are wise enough to listen, they will help us go farther, faster.
But engaging a good
leadership coach is difficult, for two reasons. To begin with, most people won’t
even know what you are talking about if you ask them to serve as your leadership
coach. Second, qualified candidates will tell you they aren’t qualified.
So here’s what you’ve got
to do: Don’t ask anyone to coach you. That will scare them off. The word coach
implies preparation and training. More than likely the men or women you target
as potential coaches don’t have time to prepare a training program.
So stay away from that
term and instead ask them to evaluate a specific facet of your leadership. Most
people love to evaluate. Basically your are asking them for their opinion. Who
doesn’t love to give his opinion? If you have chosen wisely, the opinion and
input of that individual will turn out to be quite valuable.
The important thing at
this point is to be specific. For example, you could ask someone on your
leadership team or board to evaluate the way you conduct meetings. Say something
like the following:
“We’ve both had to sit
through our share of poorly run meetings, all the time thinking, ‘Why doesn’t he
just get to the point?’ or ‘Why won’t she let somebody else talk?’ We both know
that leaders often have no idea how they are coming across in meetings or
decision-making environments. This is one area in which I really want to
improve. I would love to get together sometime and get your take on how I am
doing as the moderator of our meetings. I’m open to any suggestions you make. If
you are aware of unhealthy dynamics in the group, I would love to get your input
on that as well.”
You have not asked for any
long-term coaching relationship. You have simply asked for input. If your
evaluation time with this person proves beneficial and enjoyable, chances are,
you have found a coach.
Select someone who has no
axe to grind and no reason to be anything but brutally honest. He need not be an
expert in your field. What your coach must be able to do, however, is put
himself in the shoes of those who are influenced by your leadership. Try to find
a person who can articulate his thoughts with clarity and precision. You don’t
need glaring generalities; you need to know exactly what needs to be repeated
and deleted in your leadership.
Remember, you are being
evaluated all the time. This is just one way of discovering what everybody is
thinking (and whispering) anyway. Experience alone doesn’t make you better at
anything. By itself, experience has the potential to leave you in a rut.
Evaluated experience is what enables you to improve.
Be a Coach Too
Here’s a list of
leadership environments in which you might consider inviting a leadership coach
to observe and evaluate your performance:
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meetings
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public presentations
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decision-making
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vision casting
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writing
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conflict resolution
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personnel selection
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strategic planning
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budget development
Look for an environment
where you will be coached, not just paid. And while you are looking for a coach,
go ahead and become a coach for another leader around you. I know, I know: You
are too young; you wouldn’t know what to say; nobody is going to take you
seriously; blah, blah, blah.
Forget all of that. Even
if you have to begin with your assistant or even a peer, you can coach. Begin by
passing along pertinent articles, books, tapes. Comment in detail about the
things they are doing right. Brag about ‘em. Talk about their potential. And
once you have won their trust, evaluate and inform. Use the phrase, “One thing I
learned a long time ago is....” In other words, position yourself as a fellow
learner, not a teacher.
Don’t wait until you feel
adequate. Leaders are learners. Consequently, leaders rarely feel adequate to
teach others to lead. As learners, they are constantly reminded of all they have
yet to learn and master.
Don’t miss this: As a
leader you are not responsible for knowing everything there is to know about
leadership. But you are responsible for sharing what you do know with the
leaders around you. And as you pour into their cup what God and others have
poured into yours, they will go farther, faster too. They will be better leaders
for having known you.
Get a coach and you will
never stop improving. Become a coach and ensure the improvement of those around
you.
Excerpted from Next
Generation Leader © 2003 by Andy Stanley. Used by permission of Multnomah
Publishers, Inc.
Excerpt may not be reproduced without the prior written consent of Multnomah
Publishers, Inc.
Andy Stanley carries on a
tradition of excellence with a youthful congregation of over 20,000 as pastor of
North Point Community Church
in Atlanta.
He is the author of
Visioneering and
Like A Rock.
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